Just wanted to say thanks to Jon who overnighted my heat pad! My wife said it came in the mail today! Even though there were shipping issues, your customer service had quick replies and made me feel they were doing all they could. Much appreciated and if the other ones still come in I'll be sure to send them back.
James /Jon from customer service were top notch helping me figure out what part to get. Service was fast and friendly. Professional but human.
I can't say enough about the service level these folks provide! James and Jon have been a pleasure to deal with regarding an order placed online. Always prompt responses and very courteous. I look forward to buying from them in the future. Thanks again for all your help!
Thanks, parts arrived in 3 days.
Dodge Nitro R / T
Prices? A1, serice A1
These guys rock. I dealt with James in customer service and he was professional, courteous and prompt. He answered all my questions and replied same days within an hour!